Strategic Communications Leader, Writer, and Public Speaker

Writing

My writing on transit policy and customer experience is published by Mass TransitMobility LabNew York Daily NewsPhiladelphia InquirerThe Architect’s NewspaperWall Street Journal, and USA Today Network.

Stewart Mader works with transit agencies and policy makers to build better transit, and he is a contributor to numerous media outlets on transit policy. Stewart founded and leads the VaxTransit initiative, with more than 580 agencies in the US and Canada providing access to COVID-19 vaccines.

Stewart previously served as the public face of NJ Transit, where he streamlined customer communication with new digital and social media tools, improved customer experience with contactless fare payment and a performance dashboard for 270 million annual passenger trips, and created a video series profiling frontline transit workers. Stewart also helped establish, led, and served as chief spokesperson for PATH Riders Council for the Port Authority of New York & New Jersey’s 80 million annual riders. Read More

Media Appearances

I work, write, and speak on transit, from advocacy to operations, apps to maps, and wayfinding to payment. Need a subject matter expert on transit policy? Get in Touch!

Policy & Customer Experience Projects

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